北山在前面的文章中介绍过,北山买了一个iPage的主机,但是悲催的是,这个iPage主机的IP被封了。而更悲惨的是,iPage不给换换服务器,这个其实是很早就已经成定局了,只是一直没有抽时间整理出来。
下面把iPage技术支持的回复给贴出来,看看iPage不给换服务器是个怎样的说法:
第一次问iPage能不能换个服务器,iPage给的回复是:
Hello,
Thank you for contacting Support.
We apologize for any inconvenience this may have caused you. Recently we have had a lot of members from Asia having issues connecting to their site and accessing their emails. We believe that the problem can be found within the main internet servers over in Asia. If you go to http://www.internettrafficreport.com/asia.htm you will see a report of the internet backbone in Asia.
The main thing you should look at is the ‘Packet Loss’ column. If there is even a small percentage of package loss on a server that could possibly be in between they and our servers, which are located in Massachusetts, USA. This will cause for the page not to load fully, thus causing a timeout error or while receiving emails.
You can also run a ‘tracert’. What this will do is show you the path you are taking to get to our servers. The way to do this is, go to the ‘Start’ menu, ‘Run’, the type ‘cmd’ or ‘command’. This will open up a DOS window. In the window you are required to type the following: tracert laoweibiz.ipage.com, after you do this. You should contact your Internet Service Provider if there is a time out or delayed request.
Unfortunately, I fear that your issues are related with well publicized issues of blocking by ‘The Great Firewall of China’.
I wish that I could tell you that we have a solution for you, but unfortunately, as I understand it, this isn’t an issue with iPage, but rather the Chinese system over there.
Also, it is not possible to move your hosting account to another server.
If you have any further questions, please update the Support Console.
Sincerely,
Marshall Mendez
Customer Support
因为老外的废话比较多,拷贝/写了那么长一大片,重点的用红色标出来。说的是,GFW的问题,不是iPage的问题,iPage也无能为力,不能换服务器。
再跟iPage墨迹一把,说我的主机才刚刚买问能不能换个服务器或者换个IP地址什么的,iPage给的回复:
Read the rest of this entry »